phbet7 Privacy Policy

1. Overview

This Privacy Policy ("Policy") describes how phbet7 ("we," "us," or "our"), the operator of the online gaming platform accessible at phbet7.app, collects, processes, stores, and protects the personal information of users ("you," "your," or "member") who access or use the phbet7 platform.

phbet7 is committed to safeguarding the privacy and personal data of all Filipino members in accordance with applicable Philippine data protection laws, including the Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules and regulations, as well as applicable PAGCOR regulatory requirements.

By registering for an account, accessing, or using the phbet7 platform, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with this Policy, please discontinue use of the phbet7 platform immediately.

This Policy should be read together with our Terms & Conditions and Responsible Gaming Policy, both of which are incorporated by reference.

2. Data We Collect

phbet7 collects the following categories of personal data from members and visitors:

phbet7 does not collect sensitive personal information beyond what is strictly necessary for identity verification, regulatory compliance, and the provision of gaming services.

3. How We Collect Data

phbet7 collects personal data through the following means:

• Direct Interactions: When you register an account, complete KYC verification, make deposits or withdrawals, contact our support team, or participate in promotions.
• Automated Technologies: When you access the phbet7 platform, we automatically collect technical and usage data through cookies, web beacons, log files, and similar tracking technologies.
• Third-Party Sources: We may receive data from payment processors (GCash, PayMaya, BPI, BDO, Metrobank), identity verification providers, fraud prevention services, and regulatory bodies such as PAGCOR.
• Public Sources: In limited circumstances, we may collect data from publicly available sources for identity verification or fraud prevention purposes.

4. How We Use Your Data

phbet7 uses your personal data for the following purposes:

• To create, manage, and maintain your phbet7 account.
• To verify your identity and age in compliance with PAGCOR regulations and Philippine law (21+ requirement).
• To process deposits, withdrawals, and other financial transactions via GCash, PayMaya, and Philippine banks.
• To provide customer support and respond to your inquiries and complaints.
• To send you account-related notifications, security alerts, and service updates.
• To administer bonuses, promotions, and loyalty programs you have opted into.
• To monitor gameplay for responsible gaming purposes, including detecting signs of problem gambling.
• To detect, investigate, and prevent fraudulent activity, money laundering, and other illegal conduct.
• To comply with our legal and regulatory obligations, including reporting to PAGCOR and other Philippine authorities.
• To improve the phbet7 platform, personalize your experience, and conduct internal analytics.
• To send you marketing communications where you have provided consent (you may opt out at any time).

phbet7 will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your explicit consent.

5. Legal Basis for Processing

phbet7 processes your personal data on the following legal bases under the Data Privacy Act of 2012 and applicable regulations:

• Contractual Necessity: Processing is necessary to perform our contract with you — specifically, to provide the phbet7 gaming platform and related services.
• Legal Obligation: Processing is required to comply with applicable Philippine laws, PAGCOR regulations, anti-money laundering (AML) requirements, and other regulatory obligations.
• Legitimate Interests: Processing is necessary for phbet7's legitimate interests, including fraud prevention, platform security, and business analytics, provided these interests are not overridden by your rights.
• Consent: For certain processing activities — such as marketing communications and non-essential cookies — we rely on your explicit consent, which you may withdraw at any time.

6. Data Sharing & Disclosure

phbet7 does not sell your personal data to third parties. We may share your data with the following categories of recipients only where necessary and lawful:

• Payment Processors: GCash, PayMaya, BPI, BDO, Metrobank, and other approved Philippine payment providers, for the purpose of processing financial transactions.
• Identity Verification Providers: Third-party KYC and AML service providers who assist in verifying member identities and preventing fraud.
• Regulatory Authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other Philippine government bodies, where required by law.
• Technology Service Providers: Cloud hosting, cybersecurity, and platform infrastructure providers who process data on our behalf under strict data processing agreements.
• Professional Advisors: Legal counsel, auditors, and compliance consultants, subject to professional confidentiality obligations.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred to the acquiring entity, subject to equivalent privacy protections.

All third parties with whom phbet7 shares personal data are required to maintain appropriate security measures and to process data only in accordance with phbet7's instructions and applicable law.

7. Data Retention

phbet7 retains your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law and regulation. Specific retention periods include:

• Account Data: Retained for the duration of your active account and for a minimum of five (5) years following account closure, in compliance with PAGCOR and AML requirements.
• Financial Transaction Records: Retained for a minimum of five (5) years as required by Philippine AML regulations.
• KYC Documents: Retained for the duration of your account and for five (5) years after account closure.
• Support Communications: Retained for up to three (3) years for dispute resolution and quality assurance purposes.
• Marketing Consent Records: Retained until you withdraw consent, plus a reasonable period thereafter for compliance documentation.

When personal data is no longer required, phbet7 will securely delete or anonymize it in accordance with our data disposal procedures.

8. Data Security

phbet7 implements comprehensive technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:

• 256-Bit SSL/TLS Encryption: All data transmitted between your device and the phbet7 platform is encrypted using industry-standard SSL/TLS protocols.
• Secure Data Storage: Personal and financial data is stored on encrypted servers with restricted access controls.
• Access Controls: Access to personal data is limited to authorized phbet7 personnel on a strict need-to-know basis.
• Regular Security Audits: phbet7 conducts periodic security assessments and penetration testing to identify and address vulnerabilities.
• Incident Response: phbet7 maintains a data breach response plan and will notify affected members and the National Privacy Commission (NPC) in the event of a qualifying data breach, as required by Philippine law.
• Two-Factor Authentication: phbet7 supports and encourages the use of two-factor authentication (2FA) to protect member accounts.

While phbet7 takes all reasonable steps to protect your data, no online platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials and for notifying us immediately at [email protected] if you suspect any unauthorized access to your account.

9. Cookies & Tracking

phbet7 uses cookies and similar tracking technologies to enhance your experience on the platform, maintain session security, and gather analytics data. The types of cookies we use include:

• Strictly Necessary Cookies: Essential for the platform to function correctly, including session management and security tokens. These cannot be disabled.
• Functional Cookies: Remember your preferences such as language settings, display options, and login state to provide a more personalized experience.
• Analytics Cookies: Help us understand how members interact with the phbet7 platform, which pages are most visited, and where improvements can be made. Data collected is aggregated and anonymized.
• Marketing Cookies: Used to deliver relevant promotional content where you have provided consent. You may opt out of marketing cookies at any time through your account settings.

You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the phbet7 platform. By continuing to use the platform, you consent to our use of strictly necessary and functional cookies.

10. Your Rights

Under the Data Privacy Act of 2012 and applicable Philippine regulations, you have the following rights with respect to your personal data held by phbet7:

• Right to Be Informed: You have the right to be informed about how your personal data is collected, used, and processed — which this Policy fulfills.
• Right of Access: You may request a copy of the personal data phbet7 holds about you at any time.
• Right to Rectification: You may request correction of any inaccurate or incomplete personal data in your account.
• Right to Erasure: You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations.
• Right to Object: You may object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interests.
• Right to Data Portability: You may request a copy of your personal data in a structured, commonly used, machine-readable format.
• Right to Lodge a Complaint: You have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe your data rights have been violated.

11. Minors & Age Restriction

phbet7 employs age verification procedures during account registration to prevent underage access. If we become aware that personal data has been collected from a person under the age of 21, we will take immediate steps to delete that data and close the associated account. If you believe a minor has registered on the phbet7 platform, please notify us immediately at [email protected].

12. International Data Transfers

phbet7 primarily stores and processes personal data within the Philippines. In certain circumstances, data may be transferred to or processed by service providers located outside the Philippines — for example, cloud infrastructure or cybersecurity providers operating in other jurisdictions.

Where such transfers occur, phbet7 ensures that appropriate safeguards are in place to protect your personal data, including:

• Entering into data processing agreements that require overseas recipients to apply equivalent data protection standards.
• Transferring data only to jurisdictions that provide an adequate level of data protection as recognized under Philippine law.
• Implementing contractual clauses approved by the National Privacy Commission where required.

By using the phbet7 platform, you acknowledge and consent to the transfer of your personal data as described in this section, subject to the safeguards outlined above.

13. Changes to This Policy

phbet7 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law, or regulatory requirements. When material changes are made, we will update the "Last Updated" date at the top of this page and, where appropriate, notify registered members via email or an in-platform notification.

We encourage you to review this Privacy Policy periodically to stay informed about how phbet7 protects your personal data. Your continued use of the phbet7 platform following any update to this Policy constitutes your acceptance of the revised terms.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, please contact the phbet7 Data Protection Officer:

You also have the right to lodge a complaint directly with the National Privacy Commission (NPC) of the Philippines if you believe your data privacy rights have been violated.